EDITORIALS

Walking the talk

SM Supermalls’ commitment to provide equal service to all its clientele is not just a mission printed on the wall but a truth that reverberates within its malls and personified by its employees.
What others could do only to comply with the laws, SM does with passion and genuine concern. Its constant reminder to mall employees to keep their customers comfortable, be they coming from the poor or those physically challenged, is another effort worth magnifying for others to follow.
With millions of people going to SM malls everyday, there would always be the possibility of a person with disability (PWD) visiting their stores and every employee should all be knowledgeable on how to treat such customers.
PWDs do not need sympathies but other people’s understanding of their rights as human beings. This is what SM would want its employees to bear in mind.
This is how SM walk the talk of real service.

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Privatizing the SCTEx

The least we want is for a government agency to handle the operation and maintenance of the Subic-Clark-Tarlac Expressway (SCTEx) unless we want the longest expressway of the country to suffer the fate of the North Luzon Expressway of old.
The Bases Conversion and Development Authority (BCDA) is on the right track of keeping the SCTEx a preferred road for travel by privatizing its operation, management and maintenance.
With private concessionaires coming in, the SCTEx will be maintained even as the BCDA will cash in from shares to be used for its debt-servicing.
Let’s just hope that the bidding would not end up failed as it had been several months ago.